Shipping policy

 

DOMESTIC SHIPPING POLICY
All orders are processed within 2 days. Contact directly for estimated quote time.
Shipments will not occur on weekends or holidays. Shipping charges for your order will be calculated and displayed at checkout. 

Damages
Pinewood is not liable for any products damaged or lost during shipping. If you received your order damaged, please email to directly file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy
We do not accept returns.
We do not ship to P.O. boxes.

Shipment confirmation and order tracking
You will receive a shipment confirmation email after your purchase.
You will receive email updates as the package is shipped.

Customs, duties, and taxes
Pinewood Kitchen & Mercantile is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer

International Shipping Policy
International shipping is not available at this time.

For more information, email .